Your satisfaction is very important to us. We at Joe's Carpet Service take great pride in ensuring you find the best flooring products to meet your needs - then install them for you at a great price. That is why we work with only the top manufacturers and continually educate ourselves on the latest advancements in flooring technology so we can pass along the knowledge to you.
Rest assured we are not here to sell you anything. That is why we don't believe in commissioned sales staff. Our only focus is your satisfaction! Therefore, we strongly encourage you to write a review and let us know how well we met your needs...
Submit your review
Joe's Carpet was very patient with us when we had to change our delivery date 3 times because of moving problems. They never got upset with us or acted like it was a big deal. When it was time to lay our carpet, they did it ASAP! The carpet layers were very fast & very efficient & friendly. It was a nice experience & we highly recommend JOE'S CARPET.
We understand when it comes to home-related projects things don't always go as planned. So glad it worked out for you in the end.
So to start it off, there is a new guy training; Kodiak the manager is telling the new guy Rob how to write up the work order, Kodiak even tells him who to have do the install as well as the install date, so today after taking today off from work to have it installed; no one has showed up yet by 10am, I call & talk to the manager who again turns out to be Kodiak, he tells me there is nothing scheduled for me today & to hold on, apparently gets the work order & then blames Rob, stating that Rob never turned it in to him to schedule a install, now having told Kodaiak that he told Rob what to do & picked the install date himself, he does nothing but blame Rob, who wasn't at fault, Kodaik offers me 100 off, mind you I lost more than that by taking the day off work, I'll never do any business with this company again, beware if your dealing with Kodiak, he isn't the sharpest tool in the shed, that's for sure.
I Ended up canceling my order with these morons, don't do business with the fools!
Anthony, thank you so much for the feedback! To grow our talent base we have promoted some hard working team members into new roles of higher responsibility which unfortunately includes a learning curve at times. We take full responsibility for our actions and appreciate your understanding by moving forward with your order after all.
I been looking for new carpeting for 6 months. My cousin told me about great a job Joe's did. I went to Joe's it was an great experience. Yesterday I had the carpet instaiied was so happy with it. I would use them again .
Thanks to you Darlene and your cousin for the recommendation. Recommendations are our best confirmation we are serving our customers well!
Great prices with excellent service.
I am moving soon and needed to replace carpet in one room of my home. I didn't want to spend a lot of money, but wanted something decent that the new owners would appreciate. Max was great to work with throughout the whole process. He showed me several samples in my price range, and saved me $260 from a previous quote. I was very pleased with the carpet once installed. It complimented the room and was a very reasonable price. I was also impressed by how often Joe's staff contacted me to confirm my appointments for measuring and installation and to make sure everything was to my satisfaction.
Glad to hear Lori that we were able to help you find carpeting that would serve your needs AND in your price range.
Excellent customer service! Eric was very helpful. Will recommend them to anyone.
Thank you Katie.
I just got my whole house carpeted by Joes Carpet Service and couldn't be happier with the results. The whole project was completed in one day. The carpet fitters were great. They arrived on time, moved my furniture,
did a great job fitting the carpet and put everything back where it belonged. They left everything spotless. I can certainly recommend them 100%. I will be back next time I need flooring. Thank you to all your great employees, Joe's Carpet.
We are honored to serve you Elizabeth. And thank you for your loyalty.
We shopped at other carpet stores but Joes had a bigger supply of carpet. Sales people were very helpful in helping us to choose the right carpet for our needs. Installing (Jason) was quick and prompt and did a great job. We plan to return in the future.
Thanks Robert. Enjoy your new carpeting!
Great place to purchase carpet. I am so glad someone recommended Joe's carpet. Huge showroom. Everyone was very helpful and very informative. The installers were courteous and professional. The price was GREAT. I have received so many compliments. I'm sure I will use their services again. Thank You Joe's carpet
Thank you Sharon for the positive feedback and taking the time to share it with others. We love serving you!
Excellent place to get carpet. Worth the money for sure. The carpet is very soft and looks amazing. The guy at the store was professional and really worked with us on what we wanted. Carpet was installed less than 24 hrs later. Installers were very polite, friendly and did excellent work! Hands down best place!
Thank you Paul and Stephanie. We are so glad your investment in us was a good one!
The is the 3rd aisle runner for our wedding ceremony area that Joe's has done for us over the years... Always a great job!! I have also used them for my entire home.. Our salesman Eric was awesome!
So glad to hear Eileen. We are proud to be a contributor to help make your customers' day special! And we are honored your confidence in us has extended to your home as well.
We had a little mishap on our new carpet that Joe's installed, nothing to do with their work, but they came out and repaired it free of charge and you can't even tell anything happened. Thank you Joe's Carpet
You're very welcome Cindy!
Thank you to Joe's Carpet for helping to support the community. Everyone was super friendly and eager to help!
Thanks for noticing Andrea!
I recently visited and bought carpet for (5) rooms in my rental house. At the store the customer sales person(s) were very knowable and helpful and provided great customer service. Next, we met with the carpet measure guy, he was very helpful and gave us much information about how to prepare for the installers.
Finally, the installers were very professional and worked very hard to satisfy us "the customer".I rate this company and service at a 5 star, but there performance was much higher!!!
Thank you Rose and Larry for putting your confidence in us and sharing a detailed account of your experience.
Second time I have used Joes and everything was great. Never even had to go to the showroom! Sent me pictures and prices with no issues. I will continue to use them for my future needs.
Thanks Dennis. Your situation is not common...so glad we were able to make it work for you!
Purchased some carpet for my bedroom and family room from Joe's. The sales person was very knowledgeable and gave us a very competitive price.
Additionally their installers were top notch, tore out the old carpet and did an awesome job on the new.
Spent over $4K, would highly recommend !!
Thanks Frank. Glad to hear we made good on your investment. And double thanks on your repeat business. Your continued satisfaction is our best reward!
I recently needed a floor for my kitchen/dining room. My sister recommended Joe's, as she was very happy with the carpet she had installed a few years ago. Max was very nice and informative in helping me choose my floor. Bryden and his assistant were my installers, they were thorough, professional and courteous and did a great job. I love my new floor, and would recommend Joe's to anyone!
Yes Denise, it was a team effort! Thank you for recognizing each by name. We are all happy to know our efforts were to your satisfaction.
Thank you so much for the great carpet install. From walking in the door to look for flooring, to the final install. Great people , great service. This is our 2nd home you have carpeted. Linoleum is being laid on Saturday.
Thank you Theresa for your loyalty and sharing your experience to help others. Nothing is more important to us than to know you had a positive experience!
Very happy with my carpet. Was installed by Doug and Sawn they were very proffessional and courteous. I have had Joes carpet installed thru out my home they do great work. Thry also installed my wood floors too. Can't say enough good things about them. Eric has worked with me is so helpful as well as Rayann everyone there makes you feel like family. I'd recommend them to anyone who wants any kind of flooring
Thank you Penny for the kind words. It is our sincere pleasure to serve you!
I had trouble with my carpeting and Joes took care of my problems and did an awesome job it looks great.Thanks again.5 stars
It was our sincere pleasure Joe.