Your satisfaction is very important to us. We at Joe's Carpet Service take great pride in ensuring you find the best flooring products to meet your needs - then install them for you at a great price. That is why we work with only the top manufacturers and continually educate ourselves on the latest advancements in flooring technology so we can pass along the knowledge to you.
Rest assured we are not here to sell you anything. That is why we don't believe in commissioned sales staff. Our only focus is your satisfaction! Therefore, we strongly encourage you to write a review and let us know how well we met your needs...
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Just want to thank you guys for doing an awesome job!
Professional and thourough our new floor looks great!
The workers were polite and patient and thoughtful
Job well done guys!
We do have this box of tile leftover though...
Glad your happy with the job! Please call us about the extra tile.
Max was great. We were able to get the carpet installed within two days which was awesome. The installer did not clean up after himself. It took a long time to sweep up the mess and vacuum all the bits and leaves that were left behind.
Glad Max took care of you. Our sincerest apology for the cleanup required. We will definitely pass along your message to the installer because that’s not how we serve our customers.
Kodiak the grandson was rude and seemed to be bothered helping me. I asked for installation and when the carpet was delivered the worker Mike said he forgot his tools. Never heard from them after. I was paying them cash to install so I am glad I didnt pay for installation up front. What a bunch of lazy installers. HEY JOE, YOU NEED TO TALK TO YOUR GRANDSON ON HIS CUSTOMER SERVICE!!
We appreciate your feedback and would like to speak with you personally to discuss and resolve your concerns.
Please call us and ask for Joe.
Your satisfaction is very important to us!
We were very happy with the prices and selections at Joe's. The installers arrived in the time period specified and got right to work. They were very efficient and skilled. The installation went very well and we would definitely do business with Joe's again.
On behalf of all at Joe’s Carpet Service it was a pleasure to serve you Robert!
This is the second time I have gotten a great price and great service at Joe’s carpet. My sister had gone to Joe’s several times and just raved about it so she and I went the first time for a bedroom and this time for our family room. So many great choices and such a great deal. The staff was very friendly and very helpful. Kodiak was our salesman and he took great care of our needs from helping us find the size we needed to showing us the difference in the carpets and helping setting up installing the carpet to work with the builder. My next trip will be for the living room.
I would recommend Joe’s Carpet to anyone who was looking for great carpet at a great price. The installers who did the installation we great.
They were friendly and polite did a awesome job and clean up after they were done. Shoutout to Dan&Joe for the great job you did for us.
Thank you to all the staff at Joe’s Carpet.
Thanks for the excellent feedback and detailed review Cheryl. And thank your sister too for passing along our name. Referrals are our biggest source of business.
We had our carpet replaced, it has a repeating pattern. The two young men who came to our house and helped us move our furniture and pull out the old carpet were excellent. They were great Dan and Joe, I loved them. The job they did, WOW, the seams on the carpet are invisible. I would recommend them and Joe's carpeting. They represented their company very well. I hope I can have them again when the living room carpet is replaced. Great service in the store also, they worked with us.
Thank you Cheryl and Robert for taking the time to provide such great feedback.
I needed to replace carpet in our rental house. I wanted something that looked nice and is durable but reasonably priced with a quick turn around time. Joe's delivered in every area! The office staff was so helpful and friendly. The salesmen showed me many samples of exactly what I was looking for. They measured and installed very quickly. In comparison to a competitor's quote, the carpet (in my price range) looks more stylish and better quality than the competitor, was half the price with a faster turn around time. I was more than pleased and would highly recommend!!
Thanks for the detailed account of your great experience Elizabeth.
Super staff, Max was fantastic. Fast installation, looks like a million bucks! Very clean and well done. Thanks so much!
Music to our ears Tracy. We love it when you are so happy with our work
Fantastic work by ALL employees , sales , estimated , installers!!!!!! It couldn't,t be any better !!!!! Thank you !!
Yes, our team is committed to your complete satisfaction. Thank you Steve and Barb!
We bought the carpet for the living room. The salesman Alex was very helpful with what we were looking for. We recommend Joe's carpet to anybody. The two people that installed the carpet were very nice and friendly. Good work. Thank you very much.
We picked Joes because they did the carpet in our basement. We are so glad we used them again! The installation crew were awesome and very nice. We had 166 yards so they split it in two days so we could move the furniture ourselves. The crew called each day with the time they would show up. We are so glad we used Joe's again! No complaints here.
Nothing makes us happier than a satisfied, repeat customer! Thank you for the positive feedback Jerry.
Joe's Carpet was very patient with us when we had to change our delivery date 3 times because of moving problems. They never got upset with us or acted like it was a big deal. When it was time to lay our carpet, they did it ASAP! The carpet layers were very fast & very efficient & friendly. It was a nice experience & we highly recommend JOE'S CARPET.
We understand when it comes to home-related projects things don't always go as planned. So glad it worked out for you in the end.
So to start it off, there is a new guy training; Kodiak the manager is telling the new guy Rob how to write up the work order, Kodiak even tells him who to have do the install as well as the install date, so today after taking today off from work to have it installed; no one has showed up yet by 10am, I call & talk to the manager who again turns out to be Kodiak, he tells me there is nothing scheduled for me today & to hold on, apparently gets the work order & then blames Rob, stating that Rob never turned it in to him to schedule a install, now having told Kodaiak that he told Rob what to do & picked the install date himself, he does nothing but blame Rob, who wasn't at fault, Kodaik offers me 100 off, mind you I lost more than that by taking the day off work, I'll never do any business with this company again, beware if your dealing with Kodiak, he isn't the sharpest tool in the shed, that's for sure.
I Ended up canceling my order with these morons, don't do business with the fools!
Anthony, thank you so much for the feedback! To grow our talent base we have promoted some hard working team members into new roles of higher responsibility which unfortunately includes a learning curve at times. We take full responsibility for our actions and appreciate your understanding by moving forward with your order after all.
I been looking for new carpeting for 6 months. My cousin told me about great a job Joe's did. I went to Joe's it was an great experience. Yesterday I had the carpet instaiied was so happy with it. I would use them again .
Thanks to you Darlene and your cousin for the recommendation. Recommendations are our best confirmation we are serving our customers well!
Great prices with excellent service.
I am moving soon and needed to replace carpet in one room of my home. I didn't want to spend a lot of money, but wanted something decent that the new owners would appreciate. Max was great to work with throughout the whole process. He showed me several samples in my price range, and saved me $260 from a previous quote. I was very pleased with the carpet once installed. It complimented the room and was a very reasonable price. I was also impressed by how often Joe's staff contacted me to confirm my appointments for measuring and installation and to make sure everything was to my satisfaction.
Glad to hear Lori that we were able to help you find carpeting that would serve your needs AND in your price range.
Excellent customer service! Eric was very helpful. Will recommend them to anyone.
Thank you Katie.
I just got my whole house carpeted by Joes Carpet Service and couldn't be happier with the results. The whole project was completed in one day. The carpet fitters were great. They arrived on time, moved my furniture,
did a great job fitting the carpet and put everything back where it belonged. They left everything spotless. I can certainly recommend them 100%. I will be back next time I need flooring. Thank you to all your great employees, Joe's Carpet.
We are honored to serve you Elizabeth. And thank you for your loyalty.
We shopped at other carpet stores but Joes had a bigger supply of carpet. Sales people were very helpful in helping us to choose the right carpet for our needs. Installing (Jason) was quick and prompt and did a great job. We plan to return in the future.
Thanks Robert. Enjoy your new carpeting!
Great place to purchase carpet. I am so glad someone recommended Joe's carpet. Huge showroom. Everyone was very helpful and very informative. The installers were courteous and professional. The price was GREAT. I have received so many compliments. I'm sure I will use their services again. Thank You Joe's carpet
Thank you Sharon for the positive feedback and taking the time to share it with others. We love serving you!